G-KINGZ SUPPORT CENTER
FAQ / TECH SUPPORT
Performance products, shipping, installation and complaints. Clear answers in one place.
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Frequently asked questions
We have collected answers to the most common questions before purchase and after installation. For product selection, we always confirm each configuration individually.
01How do I select the correct pulley or supercharger?+
Send us the vehicle model, year, engine code and the supercharger model or OE number. A G-KINGZ specialist will confirm compatibility before purchase.
02What are the benefits of a smaller performance pulley?+
A smaller pulley may increase supercharger speed, improve engine response and affect boost pressure. The final result depends on the vehicle's complete configuration.
03Are G-KINGZ products made in Poland?+
Yes. We design and manufacture key components in-house using precision CNC machining.
04Is the pulley ready for plug-and-play installation?+
This depends on the specific product and supercharger version. Before purchase, we confirm compatibility using the vehicle model, engine and OE number.
05Do you ship internationally?+
Yes, we ship worldwide. The cost and estimated delivery time depend on the destination country, product and selected carrier.
06What is the order processing time?+
The current lead time is shown on the product page or confirmed after the order is placed. Custom-made products may require an individual quotation and production schedule.
07How can I track my shipment?+
Once the parcel has been dispatched, we send a tracking number. If the status does not update for an extended period, contact us and provide your order number.
08How do I submit a complaint?+
Provide the order number, purchase channel, product details and a precise description of the issue. Include photos of the product, packaging and label, as well as a video if it shows the reported symptom.
09What should I do if the parcel arrives damaged?+
Take photos of the box, shipping label, internal protection and product. If possible, report the damage to the carrier. Keep all packaging until the verification process has been completed.
10Can every supercharger be repaired?+
Repairability depends on the model, completeness and type of damage. We make the final decision after inspecting the unit.
11Is the core-deposit system still available?+
Yes, the core-deposit system is still available. Before returning your old supercharger, you must register the return through our hotline at +48 571 485 030. During the call, we will explain how to prepare, label and ship the returned supercharger. Please do not send any parts without prior registration and confirmation from a G-KINGZ representative.